[DRAFT — pending legal review] This page has not been reviewed by a qualified lawyer. It is working copy for the Kivu Listing team and is not yet binding on anyone.
Terms of use
The terms on which you may use Kivu Listing, for buyers and sellers alike.
Who we are, and what we are not
Kivu Listing is an advertising platform operated by Kivu MS LLC. We publish adverts placed by sellers. We are not a broker, an estate agent, or a party to any transaction. We do not own, inspect on request, value, or warrant any property advertised here, and we never hold money on behalf of a buyer or a seller.
Using the site as a buyer or renter
Browsing and contacting sellers is free and needs no account. Everything you read in a listing is supplied by the seller. You are responsible for your own due diligence: verify details independently, including with the National Land Authority’s land information services, and always visit a property in person before paying any money or signing any agreement.
Never send money before you have visited. A request to pay a deposit to reserve an unseen property is the most common pattern in property fraud.
Placing an advert
By submitting a listing you confirm that:
- the property exists and is genuinely available on the terms advertised;
- you are the owner, or an agent or family member authorised by the owner — which you declare when you submit;
- the photographs are of that property and were taken recently;
- the price and details are accurate and kept up to date.
Listings are reviewed before publication. We may request changes, decline a listing, or remove one already published, at our discretion and without refund where these terms have been broken.
Fees, plans, and expiry
Sellers pay to advertise. Prices are in Rwandan francs and shown before payment. Each plan runs for a fixed number of days from publication, after which the advert expires and leaves public view. We will tell you before that happens. Fees pay for advertising, not for a result — no plan guarantees an enquiry, a viewing, or a sale.
Some plans include boosted placement. A boosted listing appears before others in search results, including where a buyer has sorted by price, and is labelled Featured · paid placement wherever it appears.
Content you provide
You keep ownership of your photographs and text. By publishing them here you grant us a licence to host, resize, and display them for the purpose of running and promoting the marketplace, including in search results and shared links. You must have the right to grant that licence.
Things you must not do
Advertise property you have no right to advertise; use photographs that are not of the property; misstate price, size, or location; publish someone’s personal information without their consent; scrape or bulk-collect listings or contact details; or use the site to defraud anyone.
Reporting and enforcement
Anyone can report a listing from the listing page. We review reports and may edit, unpublish, or remove listings and suspend accounts. We cannot always tell a reporter the outcome.
Liability
To the extent permitted by Rwandan law, we are not liable for loss arising from a transaction between a buyer and a seller, from the accuracy of a seller’s listing, or from your reliance on any listing. Nothing here excludes liability that cannot lawfully be excluded. [LIABILITY CAP — TO BE SET BY COUNSEL]
Governing law and changes
These terms are governed by the laws of Rwanda, and the courts of Rwanda have jurisdiction. [DISPUTE RESOLUTION CLAUSE — TO BE CONFIRMED]
We may update these terms; material changes will be announced on the site. See also our privacy notice.
Last updated: [DATE — ON PUBLICATION]