Contact us
How to reach the team, and where each kind of question goes.
General enquiries
Email [SUPPORT EMAIL — TO BE CONFIRMED].
Kivu Listing, a subsidiary of Kivu MS LLC.
[REGISTERED ADDRESS — TO BE CONFIRMED]
Reporting a listing
The fastest route is the Report this listing link at the bottom of any listing page. It reaches our moderation team directly, needs no account, and the seller is never told who reported them.
Privacy and your data
For access, correction, or deletion of your personal data, see the privacy notice, which explains your rights under Law N° 058/2021 and how to exercise them.
Selling on Kivu Listing
Pricing and plans are on the advertise page. If you already have an account, your listings and inquiries are in your dashboard.
What we cannot help with
We are an advertising platform, not a broker or an agent. We cannot value a property, negotiate on your behalf, hold funds, verify a title deed on your behalf, or intervene in a dispute between a buyer and a seller. For a suspected crime, contact the Rwanda Investigation Bureau.